University of Embu Library

Victoria is a Librarian I at the University of Embu and has over fifteen years’ progressive experience as an information professional. Victoria holds a Master’s degree in Information and Library Management from the University of Northumbria at Newcastle (UK). Currently, she is pursuing a PhD in Information and Knowledge Management at the Technical University of Kenya.

She has a strong interest in user behavior, user satisfaction, and service quality in libraries. She is passionate about enhancing user-centered services in information environments and focuses on understanding how libraries can meet the evolving needs of their users through effective service delivery.

Her main duties include deputizing the university librarian, preparing library budgets, coordinating selection, acquisition, and processing of information materials, planning and participating in information literacy, and coordinating user services, among other duties.